Coverage and Claims

We take on the administrative burden so you can focus on getting patients the care they need, and get paid in a timely manner.

Interested in getting credentialed?

Find out how to join the Cigna Healthcare network.

Cigna for Health Care Professionals Portal

Explore Coverage and Claims Information for Health Care Providers

Find out how to submit precertifications, find claims status, and more.

Request a specific medication or care for a patient.

Guides to setting up clean claims and timely filing.

Policy and procedures to resolve claims disputes.

Get assistance interpreting standard health coverage plan provisions.

How to set up direct deposits and handle overpayments.

In-network and out-of-network referral details.

Protecting our customers' confidential information and simplifying health care administration.

Guide to ID Cards

Learn more about the information found on your patients' Cigna Healthcare customer ID cards, as well as the requirements associated with our plans.

Cigna for Health Care Professionals Online Portal

Easily manage your patients' benefits and perform day-to-day office tasks such as checking claims status, updating your provider directory information, and more.

A man sits in a lime green chair and uses a laptop computer

See what hospitals, facilities, and specialists are in-network with Cigna Healthcare. 

Search our prescription drug lists to find covered medications for your patients.

 

Why Join the Cigna Healthcare Network

Cigna Healthcare shares the same mission as doctors, dentists and other health care providers, hospitals and facilities. We all strive for the better health and well-being of your patients—our customers.

Newsroom

Get Timely Updates With the New Provider Newsroom

With our new Provider Newsroom, you can get 24/7 access to information that affects your practice, from policy and health plan updates to industry news and more.

Questions? We're here to help

If you have any questions or would like more information about participating in a Cigna Healthcare network, please contact us.

Medical and Dental

1 (800) 88CIGNA (882-4462)

Behavioral

1 (800) 926-2273

Pharmacy

Email us